Frequently Asked Questions

What payment options do you offer?

You can currently pay for your order using a debit card, credit card or PayPal.

What is your shipping cost?

We are currently offering free delivery on all orders.

When can I expect to receive my order?

Once your order is placed we aim to dispatch 2-3 working days afterwards. It is then shipped as a Special Delivery and you should receive your order 1-2 days after it has been dispatched. 

I'm unsure of what hair to get

No problem! We're here to help. Just get in touch and we'll ask you a few questions to find out which hair would be best for you depending on what you're looking for. You can contact us on our support page, which can be found here.

What is your return policy?

Everything you need to know about our returns policy can be found here.

What are your store policies?

Everything you need to know about our store policies can be found here.

Where do you ship to?

We currently only ship to the United Kingdom.